The Body Shop products are safe for use during pregnancy unless otherwise indicated on the product packaging or associated product leaflet. We use ingredients that are carefully selected for their high levels of purity and consumer safety. However, if you have any concerns over the use of any The Body Shop products during your pregnancy, we recommend that you consult your medical practitioner for advice.

For 40 years, The Body Shop has believed passionately that animals should not be used for cosmetic testing. We have never tested any of our ingredients or products on animals and we never will, and we only source ingredients from suppliers who meet our cruelty free standard. The Body Shop was instrumental in securing UK and European bans on animal testing for cosmetic purposes.

We were the first company to be certified with the Leaping Bunny logo by Cruelty Free International. Leaping Bunny certification is the only internationally recognised scheme that enables consumers to easily identify and purchase cosmetic and toiletry products that have not been tested on animals.

Yes, all our products have a shelf life of three years when unopened; once a product is opened and used its shelf life will vary. There is a symbol on each product which is a small pot with the lid slightly ajar and a number inside. This number refers to the number of months in which to use the product.

Many products across The Body Shop range will be affected, the majority across our core ranges in Bath & Body and Skincare. We have however held our prices on many other items.

Why are you increasing prices?

We do appreciate that customers are facing tough times but unfortunately, like many businesses, we are facing unprecedented increases in the cost of our raw materials and packaging, as well as rising energy and transportation bills. Our products are becoming more expensive to produce, so   unfortunately, we need reflect this in our pricing.

How do you reconcile these increases with your stance as an ethical business?

We believe that our products still represent great value for money, and we will never compromise on our commitment to pay a fair price for ingredients and support our CFT partners around the world. As a B Corporation our goal is to balance our triple bottom line: people, planet and profit.

You increased prices in July 2022, why are you raising them again?

The July price increases were introduced to offset increases in the cost of goods we are facing, specifically raw materials, packaging, and freight. Unfortunately, there have since been additional increases in our cost of goods which we can't fully absorb as a business committed to delivering   sustainable, profitable long-term growth.

Will there be another price increase?

We routinely review our pricing and consider market factors to ensure we never compromise on our commitment to pay a fair price for ingredients and   support our CFT partners around the world. As a B Corporation our goal is to balance our triple bottom line: people, planet and profit.

Will the cost of shipping go up when I shop online?

For now, our current standard, express and free shipping rates will remain the same. These may be reviewed in the future.